Support
Chofami Support
Need help with your Chofami account, billing, Lead Recovery, or a technical issue? Contact us and we'll help you figure it out.
Contact us
Email support@chofami.com and we'll respond as soon as we can.
What we can help with
- Account and sign-in help
- Billing and subscription questions
- Lead Recovery setup or usage
- Technical problems
- Marketplace or worker listing questions
- Creator submission questions
- General Chofami support
When contacting support
Including these helps us resolve things faster:
- Your account email — the address associated with your Chofami account.
- A short description — what you expected and what happened instead.
- The worker or listing name — if your question is about a specific one.
- Screenshots — if they make the issue clearer.
Keeping your account safe
Chofami support will never need your secrets by email. Please do not send passwords, API keys, webhook secrets, Stripe credentials, or authentication tokens. We can help with every issue above without them — and if a message ever asks you for them in Chofami's name, treat it as suspicious and email us at support@chofami.com instead.